The product is received damaged or defective.
The damage/defect must be reported within 48 hours of delivery.
Clear photos/videos of the damaged or defective product must be provided.
The product must be unused and in its original condition with tags/packaging intact.
Replacement is NOT available for:
Size issues or incorrect size selection
Change of mind
Wrong product preference
Used, washed, or customer-damaged products
Note: Replacement is subject to product availability. If the same product is unavailable, an alternative solution may be offered.